Returns

What if I don't like the product I ordered when it arrives?

We're sure you'll like it, but if not, you can return it to us within 14 days of delivery for a refund once the product has been returned to us. Simply contact us within 14 days of receiving your product(s) and we will assist you with your return.

Please note: You will need to disassemble your garden building in order for our delivery team to collect it. We are also unable to accept returns or cancellations if the goods have been altered by applying chemicals or paints to the surface or by altering or customising the goods in any way.

For full details please see our terms & conditions.