Serenity Garda Water Feature

Delivery on this product is available to most UK Mainland addresses.

Due to the nature of our products we are unable to deliver to the Republic of Ireland, some areas of Scotland and any offshore islands. If you are unsure then please use the postcode checker to see if we are able to deliver to your area.

Returns

We take every care to ensure that you receive the correct goods in perfect condition. In the unlikely event that you ever need to return any item to us and it is within our 30-day warranty period then please contact us for a returns authorisation number. Our customer service team will then provide you with our returns address.

All goods must be returned via recorded, insured method at your own cost. We cannot be held responsible for returns parcels lost in transit. It is the sender's responsibility to ensure parcels are adequately insured. If the goods exceed £46 in value we strongly suggest that you take out additional insurance. In order that we can satisfy your requirements promptly we will need your full instructions, explaining the reason for the return and the action you wish us to take.

Delivery on this building is 10 working days to most addresses.

After you have placed your order one of our team will contact you directly to arrange a suitable delivery date.

Important - Delivery is kerb side only, though at the driver's discretion they may be able to help you lift the building to a more suitable location outside your property. If you need to transport the building through your house, then you will need to make your own arrangements prior to delivery to do this, as our drivers are not insured to enter your house.

The Customer or Friend/Neighbour will need to be present to sign for the delivery. We cannot leave the item without a signature.