A. All you have to do is ensure that the building can be left in a convenient area free from debris. We recommend that panel sizes are checked to allow access through archways and doors.

A. The building will be delivered in single panel sections, the number and size of which are dependant on the type of building that has been purchased. For those buildings with dimensions in excess of 10ft in length, some sections will come in two separate panels  

A. Our delivery team aim to contact you 24-48 hours before the date of delivery.   We kindly ask that you please do not call the team prior to this time frame. 
 

A. We can put in requested dates for you however they are only requested and can not be guaranteed, we would normally call to confirm about 48hours before. 
 

A.  Our deliveries are classed as all day, between the hours of 7am to 7pm.  However, Our Delivery Team can request the driver to contact you on the day of delivery to give you an estimated time of their arrival but this is purely an estimate as we cannot accommodate unforeseen circumstances. 
    

A. We can defer your delivery date; however stock allocation is not customer specific and as a result we cannot guarantee deferred order availability at all times. 
 

A. You do not have to be present at time of delivery; however, we would require written permission to deliver in your absence. This can be in the form of a fax, E-mail or a signed note left on the day for the driver to confirm delivery in your absence. 
 

A. No. Our drivers are not insured to enter your property with a building. 
 

A. Our policy is curb side delivery only; however, it is at the driver’s discretion if any building needs to be carried any further. Generally we do not deliver buildings through houses or to flats on upper floors. Our Easy fit shed can be taken through smaller apertures. Please ask when ordering. 
 

A.  Our drivers will not ask for any help to off load your building. 
 

A.  We operate 3.5t vans, 7.5 ton and 17 ton vehicles - your building could arrive on any of these dependants on area of the country and time of year. We need to be informed of any access issues at your point of order so we can ensure your delivery will arrive without any problems. 
 

A. If your delivery is to an offshore island; Channel Islands, Orkney's or the Isle of Man. Deliveries can only be made to the nearest carrier company at port (it is the customer’s responsibility to arrange onward delivery). We need to be aware of both the carrier company and also the forwarding address for the delivery to be made.

We do deliver to Ireland, Isle of Wight and the Isle of Skye directly (at an additional cost, please see guidelines above) 

A. Please refer to the product in question via this website which should outline the most up to date lead-time estimation.  Our buildings normally offer a 5 working day lead time, however, variations do apply, and in the event of any delays we cannot be held liable. 
 

A. In most circumstances, Walton’s do not deliver at weekends. 
 

A. Yes you can we will need an invoice address for the payment taken and the full delivery address.

A. Log Cabin Delivery Instructions

**Please note that all deliveries to Ireland, some highland areas and any offshore address will be subject to an extended lead-time. Most off shore islands are a port drop only. Please call before you order.

Delivery is usually very easy and straightforward. We state 10 Working days delivery schedule on each product page. We can often deliver to specified dates, but cannot guarantee this. Customers will always be contacted at least 24 hours before delivery and be given the date and approximate time of delivery. If you need more notice than this - please let us know at the point of ordering. Delivery is Free of Charge to UK mainland addresses provided the following points can be met.

1. Delivery is made by a 6 Wheeler Truck with a "Piggy-Back" forklift on board to unload the cabin.

2. There must be sufficient space for this vehicle to operate. (If in doubt - please contact us on 01636 880510 to discuss). If the Cabin cannot be off-loaded due to a lack of space - a delivery charge may apply.

3. Delivery is Kerb Side: Our drivers are very helpful and will always try to leave the cabin as conveniently positioned as possible however because the Forklifts are very heavy - we leave it entirely at the drivers discretion whether or not it is suitable to drive onto your property.

4. Customer (or customer’s representative) must be available to receive the cabin and assist with off-loading if so required.

5. It is Important that you should insert at least one, but ideally two telephone numbers in the telephone number box when ordering. Our Transport Dept. will always contact you at least one day prior to delivery. They will give as accurate a delivery schedule as possible. The Cabin will not simply arrive unless you have been contacted first!

When the cabins are delivered they are packed in a weather proof wrapping and can stand outside quite satisfactorily for a reasonable time (The exception to this would be if the cabin is delivered on a smaller vehicle and has to be off-loaded manually, and therefore un-packed).

If you feel that delivery on a smaller vehicle would be more appropriate - please don't hesitate to contact us. We can always arrange this and frequently at no additional cost. However, as the smaller vehicles are not able to carry a forklift - the driver would require assistance with unloading the cabin.

If you are concerned about delivery or any other aspect of the Cabin, in anyway whatsoever please contact us on: 01636 880510