Contact Us

To place an order please call 01636 821 135. Calls are free from UK landlines and mobiles.
To contact customer support please call 01636 821 135. Calls are charged at your usual rate from UK landlines and mobiles.
Mon-Fri: 8:30am - 5:00pm.

Other Ways to get in touch
Email us at websales@waltons.co.uk
Write to us at Old Great North Road, Sutton-on-Trent, Newark, Nottinghamshire, NG23 6QN.

Making a complaint

We're sorry to hear something is wrong. Please get in touch with us via email (service@waltons.co.uk), via our freephone number (01636 821 135 and press 2) or in writing to the address above. If your complaint is about an existing order, please have your order number available when contacting us as it will help us find out your details much more quickly.
We don't currently subscribe to an alternative dispute resolution (ADR) scheme, as we're confident we will always attempt to resolve any complaint in a professional, courteous manner.
If you've been in touch with us and are unhappy with our resolution, please let us know.