Call us on:

0800 029 1000

Or send us a message:

Send us a message 

Contact Us

To place an order please call 0800 029 1000. Calls are free from UK landlines and mobiles. 

To contact customer support please call 0800 029 1000. Calls are free from UK landlines and mobiles.

Mon-Fri: 8:30am - 5:00pm

Other Ways to get in touch

Email us at

Write to us at Old Great North Road, Sutton-on-Trent, Newark, Nottinghamshire, NG23 6QN.

 0800 029 100

If your enquiry is related to a product or an order purchased through our marketplace account (Amazon or Ebay) please contact us through the appropriate marketplace channel.

Making a complaint

We're sorry to hear something is wrong. Please get in touch with us via email (, via our freephone number (0800 029 1000 and press 2) or in writing to the address above. If your complaint is about an existing order, please have your order number available when contacting us as it will help us find out your details much more quickly.

We don't currently subscribe to an alternative dispute resolution (ADR) scheme, as we're confident we will always attempt to resolve any complaint in a professional, courteous manner.

If you've been in touch with us and are unhappy with our resolution, please let us know.