Description
It is crucial that your new building is constructed upon a strong, sturdy and level base, to ensure a long-lasting build. With a Waltons Portabase, your building will not only be supported by a robust base but it'll be kept level to prevent the wood from twisting and distorting over time.
Made from high quality pressure treated timber, the Portabase provides a raised platform for your building, helping to protect against damp and rot. Our Portabase is quick and easy to install by simply mounting the wooden frame onto the galvanised metal spikes included.
Key Features:
• Pressure treated timber
• Provides added protection and structure to your building
• Raises your building from ground level reducing the risks of rot and damp
Please Note:
• This is not a floor, all of our buildings are supplied with a floor as standard.
• The ground in which you plan to place your Portabase must be a gradient of no more than 65mm across the length or width of the base, clear of obstructions and not saturated with water.
Specification
Please Note: Sizes are approximate only. For specific details, please consult our technical department.
Delivery
You can book your preferred delivery date by either:
1. By choosing it when placing your order with us.
2. Through the link provided within your order confirmation email or text message
If a delivery date is not selected, one of our friendly team will be in touch. They will help arrange a suitable delivery date that fits your schedule.
Your garden building will be delivered using either a 3.5t, 7.5t or 18t flatbed vehicle. If you believe there may be difficulties accessing your property or the delivery location, please inform us of this prior to your delivery date.
All our deliveries take place between the hours of 7 am and 7 pm and are carried out by one of our helpful drivers.
On the morning of your confirmed delivery date, we will contact you by email or text message assigning you a two-hour delivery slot. This means that there is no need to wait in all day! We aim to meet these delivery times wherever possible. However, please be aware that unforeseen circumstances can cause deliveries to take a little longer. But rest assured, we are always working hard to keep delays of this sort to a minimum.
Also, on your confirmed delivery date, we will send over a link to the Delivery Portal. Here you will be able to track the exact location of your delivery driver.
Please note that all our deliveries are kerbside only. Our drivers are not permitted to enter your property. If you live in a terraced property, please be mindful to this.
Our delivery driver will unload your new garden building piece by piece to prevent any damage. Yourself, a friend or neighbour will need to be present during the delivery process. This is to ensure that you are happy with the building and are available to sign for the item where required.
In certain situations, we may be able to leave your new garden building in an assigned safe location. If this is a service that you require, please contact our Delivery Team on 0800 029 1000, prior to your confirmed delivery date.
For further information regarding delivery areas and charges please see 'Delivery Charges Explained'.
Returns
We offer a 14 day money back guarantee on all of our items. The guarantee commences from the date which you receive your item and we offer a free collection service as part of this agreement.
The building must be returned in its original, untreated, resalable condition. Until the item is collected by our courier, it's the responsibility of the customer to ensure that the building remains in this condition.
As the buildings are sold as DIY kits, we cannot dismantle on your behalf and we cannot be held liable for any third party costs. Once the building has been received by our factory, a full refund will be issued within 1-3 working days.
We offer a 14 day money back guarantee on all of our items. The guarantee commences from the date which you receive your item and we offer a free collection service as part of this agreement.
The building must be returned in its original, untreated, resalable condition. Until the item is collected by our courier, it's the responsibility of the customer to ensure that the building remains in this condition.
As the buildings are sold as DIY kits, we cannot dismantle on your behalf and we cannot be held liable for any third party costs. Once the building has been received by our factory, a full refund will be issued within 1-3 working days.
