Free Home Installation Service
Free Home Installation Service
Description
With this building, home installation is included, which means all you have to do is sit back and relax! Our expert team of installers will arrive at your home ready to install your new garden haven.
The installation service includes: Locating the packed building on site, constructing to manufacturers standards, applying the roof covering, clearing away excess packaging and tidying up.
Please note: A flat level base needs to be in situ before the installation can take place; we will kindly request photo confirmation of your level base, as well as ample access, to ensure our fitters can install your new garden building without a hitch. We have created this handy How to Build a Base guide, to help you choose the best option.
In addition to this, a 60cm clearance around the building is required. This is to ensure our installers have plenty of room to install your new building in its chosen location, to ensure the building has adequate airflow throughout its life and also to allow easy access for annual maintenance.
When you place your order, you will receive a questionnaire so you can tell us all about garden so we can ensure it'll be the ideal spot for your retreat. Once the level base has been confirmed by our team, your order will be passed onto our delivery and installation team who will book a date to suit you. Please visit our Installation Service Page for more information.
Please Note: Our installation team are unable to dismantle and dispose of your old garden building.
Specification
Please Note: Sizes are approximate only. For specific details, please consult our sales team.
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Frequently Asked Questions
Can I choose a delivery slot?
We will contact you on the morning of your confirmed delivery date by email and/or SMS with a 2-hour delivery time slot. We aim to meet these delivery times but during busy periods, deliveries may take a little longer, however we always work hard to keep delays to a minimum.
What access is needed for my delivery?
Our drivers are only contracted to provide kerbside drop offs and deliveries. They will NOT bring any of our orders through your home. A driver may offer to take an order further; for instance a back garden but this is ONLY at their own discretion. If you have added our installation service to your order please be aware that they will require full access to your garden. Our installation team will not bring a building through your home as they are not covered by insurance to enter a customer's home. If you have any questions about access or you live in a restricted access zone please contact our sales team on 0800 029 1000. Our team will be able to provide you with more information and specific building information.
Will I need to help my delivery driver?
Our drivers DO NOT need your help during a delivery. They will not ask for your help and they can manage all the items themselves. We are not insured to cover any customer injuries and therefore we ask you NOT to help or try and help our drivers while they make a delivery.
Can't find the answer you are looking for? Checkout our full Frequently Asked Questions OR ask us a question