Help and Support

Welcome to our Help & Advice Centre.

We have answers to the most common questions asked by our customers. If you can't find an answer here, simply call us on 0800 0142 333 (option 2), email, or use our online contact form.


Check here for answers to any queries you may have about the delivery of your order.

More Info

Product Maintenance

Answers to common questions regarding maintenance and care of your shed, log cabin, or fencing.

More Info

My Order

Frequently asked questions we get asked about orders, such as refunds, questions to our service team, etc.

More Info


New! Answers to questions you may have regarding our finance options.

More Info


Unsure how to insulate your shed? Confused about cladding? You’ll find the answers to all your garden building questions on the Walton’s blog.

More Info